Terms of service
Trading conditions
Goods can be ordered from supersox.dk via our website www.supersox.dk.
All agreements are concluded in Danish and all prices on the website are shown incl. VAT.
After placing an order, we will confirm your order by email.
In case of any kind of problems regarding the delivery/execution of an order, we will contact you either by telephone or by e-mail.
All orders are shipped with DAO.
Payment
We offer payment by credit card, including Visa, Mastercard, Maestro, VisaElectron, American Express, JCB and Mobilepay.
- All prices are stated in Euro, €
- 14 days full right of return and 24 months right of complaint.
- 14-day right of withdrawal, 24-month right of complaint according to applicable sales law
- The money is deducted from the buyer's payment method when the item(s) are shipped.
Delivery conditions
Always check upon receipt that the contents correspond to the order placed.
Should, contrary to expectation, errors or omissions occur in your order, please contact us as soon as possible after you have received the order.
Delivery
All orders are shipped with DAO.
Shipping cost is 5€.
Expected delivery time is 7 working days from order.
Personal data & Cookies
Supersox.dk collects personal data about all visitors.
All data is anonymised, which means that it cannot be linked directly to the individual.
We collect information such as time of visit, pages visited, operating system, browser type and version, IP address and referral link.
We also use analysis tools to collect information about the visitors' behavior in order to optimize our website.
Supersox.dk uses cookies to collect this data.
Personal data entered on supersox.dk's website is securely stored in our databases and will under no circumstances be disclosed to third parties. You can always have the information that supersox.dk has registered about you handed over, corrected or deleted, on presentation of a valid ID.
personal Information
Supersox.dk registers the following information about each customer in its customer file in connection with purchases:
– Name
- Address
– phone number
– Mail
- Invoice
When paying by payment card, registration takes place via a secure server where the information is encrypted.
The personal information is registered with supersox.dk and stored for five years, after which the information is deleted.
Access to complaints
If you want to complain about your purchase, you must contact info@supersox.dk.
If, contrary to expectations, we do not succeed in finding a joint solution, you can lodge a complaint with relevant boards in the area, if the conditions for this are met.
Complaints
You have 24 months right of complaint.
The customer must advertise within a reasonable time, the rest is within 2 months after the customer has ascertained the error or deficiency.
Right of withdrawal
You have 14 days right of cancellation from the date of your purchase.
If you exercise your right of withdrawal, Supersox will refund the entire amount that has been paid including shipping costs.
However, you must pay the shipping costs yourself. return of the item.
Company information
SuperSox
CVR: 42454982
info@supersox.dk
Riishøjsvej 10
9000 Aalborg
